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Request new password

The UA is granting you access to an automatised system for retrieval and renewal of passwords used within UACloud, UA e-mail, etc.
To use this system you will need to provide your personal e-mail address (+ info).

  • UA e-mail: is your institutional e-mail address
  • Personal e-mail:
    If you are a current or former member of the UA community (administration & service staff, academic & teaching staff, student)
    If you are a new undergraduate student at the UA
    If you are a new master's degree or PhD student at the UA
    For any other situations: e-mail provided to the UA. Check our help section.
  • Personal, Company or Foreigner's ID number is your ID number