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Course description

Competencies and objectives


Course context for academic year 2021-22

Degree in management and business administration aims to train professionals capable of developing work in management in business organizations, from a general point of view (DG) or from different departamental areas.
This subject belongs to the route of strategic management. The subject offers a vision of two management systems, quality management and environmental management. Both management systems are acquiring a high relevance in business in order to improve performance and competitive. In particular, we study the fundamentals of both systems, the main tools of quality management and environmental and standardized systems.
With regard to the coordination of this subject with the rest of the subjects, this subjetc complements others about business address given in previous courses such as fundamentals of business economics, operations management, organization design and strategic management I and II, also complementing other subjects also taught in fourth grade as entrepreneurship, human resources, and international business.



Course content (verified by ANECA in official undergraduate and Master’s degrees)

General Competences (CG)

  • CG2 : Capacity to work in a team.
  • CG3 : Capacity for self-learning.
  • CG4 : Apply professional criteria based on using technical instruments to analyse problems.
  • CG5 : Capacity to make decisions by putting theoretical knowledge into practice.
  • CG6 : Obtain important information that is impossible for non-professionals to recognise from the data.
  • CG7 : Ethical commitment and social responsibility at work, respecting the environment, being aware of and understanding the importance of respecting Fundamental Rights, Equal Opportunities for Men and Women, Universal Accessibility for the Disabled and respect for the Values of Peaceful Culture and Democratic Values.
  • CG8 : Analyse problems using critical reasoning, without prejudices, precisely and rigorously.
  • CG9 : Capacity to synthesise.


General Competences acquired at University of Alicante (CGUA)

  • CGUA3 : Capacity for oral and written communication.


Specific Competences (CE)

  • CE1 : Manage and administrate a small, medium or large company, understanding its competitive and institutional positioning and identifying its strengths and weaknesses.
  • CE15 : Prepare decision-making in companies and organisations, especially at operational and tactical level.




Learning outcomes (Training objectives)

No data



Specific objectives stated by the academic staff for academic year 2021-22

Training objectives:
Know the meaning of quality, quality management and environmental management.
Learn about quality and environmental models that companies can apply (EFQM model, ISO 9001 standard, ISO 14001 standard, EMAS regulation).
Learn to apply the models and standards of quality management and environmental management.
Know how to write documents that require these standards.  
Know how to use the tools of quality management (pareto diagram, cause and effect diagram, data sheet) and environmental management (good practices, eco-design, eco-label, life cycle analysis).




Code: 22041
Lecturer responsible:
Credits ECTS: 6,00
Theoretical credits: 1,20
Practical credits: 1,20
Distance-base hours: 3,60

Departments involved

    Theoretical credits: 1,2
    Practical credits: 1,2
    This Dept. is responsible for the course.
    This Dept. is responsible for the final mark record.

Study programmes where this course is taught